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Viora Wine
Last updated: March 21, 2026 · Viora Wine is committed to protecting the privacy and personal information of our customers in accordance with Vietnamese law.
Viora Wine collects personal information when you place an order, register an account, or contact us, including: • Full name, phone number, email address • Delivery address and payment information • Order history and product preferences • Device information and website behavior (cookies, IP address)
Your information is used to: • Process orders and deliver to the correct address • Verify age as required by law (18+ for alcoholic beverages) • Send notifications about orders, promotions, and membership programs • Improve service quality and shopping experience • Comply with legal requirements related to the sale of alcohol
Viora Wine is committed to not selling, renting, or exchanging your personal information with third parties for commercial purposes. We only share information in these cases: • With delivery companies to fulfill shipments • With payment gateways to process transactions securely • When required by competent state authorities under applicable law
We apply appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure, including: • Data transmission encryption (SSL/TLS) • Internal access control based on the principle of minimum privilege • Regular system monitoring to detect anomalies
The website uses cookies to remember your login session, shopping cart, and preferences. You may disable cookies in your browser settings, however some website features may be affected. We also use analytics cookies (Google Analytics) to track traffic in order to improve our service.
You have the right to: • Request to view, edit, or delete personal information • Opt out of marketing emails at any time • Object to data processing in certain circumstances To exercise these rights, please contact us via email or hotline.
This privacy policy may be updated periodically. Any significant changes will be notified via email or a prominent notice on the website. Last updated: March 21, 2026.
If you have questions about our privacy policy, please contact us: